Low-cost carriers slowly grounding travel agents

While a growing number of Indians taking wing has brought cheer to domestic airlines, small and mid-sized travel agents aren’t exactly brimming with joy.

Low-cost carriers, at the forefront of the aviation boom in India, are slowly but surely making travel agents redundant, especially for the FIT (frequent individual travellers) segment. Keen to cut corners, low-cost carriers are generally willing to bypass travel agents and encourage personalised online bookings.

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