Airline delays now come at a cost

A number of Delhi bound flights were delayed and diverted due to heavy fog this morning. But Delhi’s Consumer Commission has come down heavily on flight delays due to the negligence of airlines. CNBC-TV18 has this report.

Airline passengers in Delhi can now breathe easy, and fly easy too! In a landmark judgment, the Delhi State Consumer Commission has observed, that flight delays due to technical snag, or poor maintenance of the aircraft, amount to deficiency in service. However, the Consumer Commission says that delays due to bad weather, poor visibility and bursting of tyres would not amount to deficiency of service.

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