Airlines, travel agents clash over surcharges

Confused about a plethora of surcharges in the airline ticket despite basic fares remain the same? Airlines, without exception, are levying surcharges in different ways to bypass the commission payable to travel agents on increased fares. International airlines, in fact, have gone a step ahead by imposing Rs 300 per ticket as surcharge which cannot be attributed to any cost.

If a ticket to Ahmedabad-Delhi is booked for Rs 99 (in a low fare carrier), the customer will end up paying Rs 1,324. Out of Rs 1,225 extra amount, the passenger service fee (PSF) is fixed at Rs 225. Remaining cost is attributed to the fuel surcharge (Rs 750), congestion surcharge (Rs 150) and the transaction surcharge (Rs 100).

Again, the online booking is followed by a transaction surcharge. It is Rs 100 for budget carrier SpiceJet and Air Deccan charges Rs 50. GoAir, however, does it free.

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